What Will Retail Look Like in 2030?
Totally different, according to new retail research from CBRE, which shows more integration between online and in-store and a totally revamped customer experience.
By 2030, the retail experience will be totally different than it is today. According to research from CBRE’s Future of Retail, 2030 series, tailored customer experiences and seamless integration of online and brick-and-mortar will be pillars of the retail experience by the year 2030. The report outlines several emerging trends, including a proclivity toward pop-up-style retail shops, individualized customer experiences, store automation and a decline in car ownership.